Are your fixtures safe for US homes?
Yes. Every Aurorae fixture is UL Listed (File #E321074) for US and Canadian electrical safety, and CE certified for European markets. UL certification is accepted by all major US home insurance providers and required by most local building codes.
What's included in the box?
Every fixture ships with dimmable warm white LED bulbs (CRI >90), adjustable cable, a sloped ceiling adapter, mounting hardware, and installation instructions. Nothing extra to buy. Cable length and color temperature (2700K or 3000K) vary by model — see the Specifications section on this page for this fixture's exact specs.
Is this fixture dimmable?
Yes. All Aurorae fixtures are dimmable and compatible with Lutron and other LED-optimized dimmer switches. We recommend the Lutron Diva (DVCL-153P, ~$25) for flicker-free dimming from 100% to 10%.
Can I customize the size, finish, or cable length?
Yes. We offer custom canopy sizes, non-standard light counts, specific finish combinations, and extended cable lengths. See our Custom Orders page or email info@auroraelighting.com with your requirements for a free quote.
How long does shipping take?
Expedited: 2–6 business days. Standard (free on orders over $400): 2–4 weeks. All orders are processed within 1–4 business days and ship fully insured in custom-fit double-box packaging. Full details: Shipping Policy
What if it arrives damaged?
Email us a photo within 48 hours — we replace the damaged part or full fixture at no cost, typically within 1–4 business days. Every shipment over $400 is fully insured.
What warranty do you offer?
4-year warranty covering materials and workmanship. Free repair or replacement. Full details: Warranty Policy