Frequently Asked Questions

How To Request A Trading Discount or Special Discount?

Free to contact our Customer Service team to grant exclusive trade pricing on every order. Also available to submit your business information through the page Trade Program, then we will make response to you in 1-2 business days.

What Is The Warranty Of Your Products?

We do offer 4 years warranty policy for your order items.

When Should I Book An Appointment With My Electrician For Light Fixture?

We strongly recommend holding off your electrician appointment until after you have received your order. Meanwhile, please inspect the items you received and make tests before installation.

How Long Will It Take To Arrive After Making Purchase?

Please refer to our Shipping Policy carefully to know more.

What If My Order Arrives Damaged?

If by some chance, your item was damaged during shipping, please contact our Customer Service team to receive replacement.