In accordance with our company rules, we perform a quality inspection of each order prior to shipment. Our warranty is limited to product defects and lasts for 4 Years from the date of purchase. We will only authorize a return if the defect can be repaired on-site.
Our warranty does not apply to defects caused by misuse, neglect, accident or improper operation, maintenance, storage or handling of this product. We will be responsible for reshipping the replacement product, but the warranty does not cover the cost of shipping the returned product or the costs associated with installing, removing or reinstalling the product.
Auroraelighting.com provides a 30 calendar days return windom for both defective and non-defective products after the order delivey. For acceptable and unacceptable terms, please review our Return Policy carefully.