How Can We Help?
Whether you're choosing a fixture for a two-story foyer, planning a custom piece, or just have a question before you buy, our lighting specialists are here to help — not to rush you. Real people, real answers.
The fastest way to reach us: use the live chat in the corner of your screen, or email info@auroraelighting.com and we'll get back to you within one business day. You may also find an instant answer in our FAQs.
Get in Touch
Email — info@auroraelighting.com
Opening Hour (GMT+8)
Mon - Sat: 9am - 10pm
What We Can Help With
Sizing & Fit
Not sure what size works for your ceiling height? Send us your room dimensions and we'll recommend the right scale.
Read Our Sizing GuideCustom Orders
Need a specific finish, cable length, or globe count? Every fixture can be tailored to your space.
Explore Custom OrdersTrade & Hospitality
Designing for a client project? Our Trade Program offers trade pricing, 3D renderings, and priority shipping.
Explore Trade ProgramInstallation Questions
Sloped ceilings, dimmer compatibility, mounting — ask us anything, before or after your purchase.
See Installation FAQsSend Us a Message
Tell us a little about your space and we'll get back to you within one business day.
UL Listed (File #E321074) & CE
4-Year Warranty
Free Insured Shipping over $400
30-Day Returns